7,445
Total Tickets
1,907
Refund Requests
1,506
Cancellations
331
Credit Issues
101
Bugs / Tech
158
Account & Login
📊 Tickets by Theme
📅 Daily Volume (Mar 23–30)
🔥 Theme × Product Matrix — click any theme row to filter the ticket list below
| Theme | General / Pl… | Payment and … | Claw | AI Slides | AI Video | AI Image | AI Meeting N… | Super Agent | AI Docs | AI Developer | AI Pods | AI Chat | AI Inbox and… | Call for Me | Speakly | Hub | AI Drive | Browser | Browser Exte… | Tools and Co… | Workflows | Model Integr… |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Refund Request (1907) | 682 | 1150 | 45 | 20 | 1 | 1 | 1 | 1 | 4 | 1 | 1 | |||||||||||
| Subscription Cancellation (1506) | 669 | 823 | 10 | 1 | 1 | 1 | 1 | |||||||||||||||
| Billing & Payment Issue (184) | 50 | 134 | ||||||||||||||||||||
| Billing & Subscription Inquiry (838) | 270 | 559 | 4 | 1 | 2 | |||||||||||||||||
| Credit Issue (331) | 270 | 31 | 9 | 13 | 1 | 3 | 1 | 1 | 1 | 1 | ||||||||||||
| Account & Login (158) | 137 | 18 | 2 | |||||||||||||||||||
| Bug / Technical Issue (101) | 69 | 6 | 5 | 12 | 1 | 1 | 3 | 2 | 1 | 1 | ||||||||||||
| Feedback & Feature Request (520) | 486 | 2 | 1 | 2 | 1 | |||||||||||||||||
| Privacy, Security & Compliance (11) | 8 | |||||||||||||||||||||
| General Inquiry / Support (1889) | 1482 | 299 | 46 | 28 | 1 | 6 | 3 | 1 | 1 | 2 | 2 | 1 | 1 | 2 | 2 | 2 |
👥 Frequent Customers — submitted 3+ tickets this week
| # | Name | Tickets | Top Issue Types | Ticket Links | |
|---|---|---|---|---|---|
| 1 | Rob Bery | 127robh@gmail.com | 9 | General Inquiry / SupportFeedback & Feature Request | #1 #2 #3 #4 #5 #6 #7 #8 |
| 2 | 이경목 | lkm4171@naver.com | 7 | Subscription CancellationRefund RequestGeneral Inquiry / Support | #1 #2 #3 #4 #5 #6 #7 |
| 3 | Liis Saar | liis.saar@outlook.com | 7 | General Inquiry / SupportFeedback & Feature RequestSubscription Cancellation | #1 #2 #3 #4 #5 #6 #7 |
| 4 | ASARI _ | asari358@outlook.jp | 6 | Account & Login | #1 #2 #3 #4 #5 #6 |
| 5 | 아덴 | pimail@hanmail.net | 6 | Refund RequestBilling & Payment IssueGeneral Inquiry / Support | #1 #2 #3 #4 #5 #6 |
| 6 | Jaime Roque | jroquehope2@gmail.com | 6 | General Inquiry / SupportBilling & Subscription InquirySubscription Cancellation | #1 #2 #3 #4 #5 #6 |
| 7 | Shahid Iqbal | shahid.iqbal@mayfair.com.pk | 6 | General Inquiry / SupportBilling & Subscription Inquiry | #1 #2 #3 #4 #5 #6 |
| 8 | 김종민 | cremation84@naver.com | 5 | Refund Request | #1 #2 #3 #4 #5 |
| 9 | Susie Kim | susiekim@golden-bell.co.kr | 5 | Billing & Subscription InquiryGeneral Inquiry / Support | #1 #2 #3 #4 #5 |
| 10 | Kaio Felipe Souza dos Santos | kaioprofissional2005@gmail.com | 5 | Subscription CancellationBilling & Payment Issue | #1 #2 #3 #4 #5 |
| 11 | Ji Young Hwang | hwangjiyoungg@gmail.com | 5 | Billing & Subscription InquiryRefund Request | #1 #2 #3 #4 #5 |
| 12 | 백헌 | mr2299@naver.com | 5 | General Inquiry / SupportBilling & Payment IssueSubscription Cancellation | #1 #2 #3 #4 #5 |
| 13 | Miki Kaieda | miki.kaieda@dronesports.jp | 5 | General Inquiry / Support | #1 #2 #3 #4 #5 |
| 14 | 정혜윤 | marron12090509@gmail.com | 5 | Refund RequestBilling & Subscription Inquiry | #1 #2 #3 #4 #5 |
| 15 | 고경란 | kokr0540@gmail.com | 5 | Subscription CancellationBilling & Subscription Inquiry | #1 #2 #3 #4 #5 |
| 16 | vidan.yang@msa.hinet.net | vidan.yang@msa.hinet.net | 5 | General Inquiry / SupportRefund Request | #1 #2 #3 #4 #5 |
| 17 | 안민권 | mknet1942@naver.com | 5 | General Inquiry / SupportRefund RequestSubscription Cancellation | #1 #2 #3 #4 #5 |
| 18 | Nofar Abouharon | nofarabouharon@gmail.com | 5 | General Inquiry / Support | #1 #2 #3 #4 #5 |
| 19 | 이미진 | paquitalee@naver.com | 5 | Billing & Subscription InquiryGeneral Inquiry / SupportSubscription Cancellation | #1 #2 #3 #4 #5 |
| 20 | Kim J Forte | kimj.young@gmail.com | 4 | General Inquiry / SupportBilling & Subscription InquiryRefund Request | #1 #2 #3 #4 |
| 21 | Артем Котелкин | adkotelkin@gmail.com | 4 | General Inquiry / Support | #1 #2 #3 #4 |
| 22 | Gabriel Farias Jörgensen | gabriel_jorgensen@hotmail.com | 4 | Bug / Technical IssueGeneral Inquiry / SupportAccount & Login | #1 #2 #3 #4 |
| 23 | moayed srewll | moayedsrewll@gmail.com | 4 | Billing & Payment IssueGeneral Inquiry / Support | #1 #2 #3 #4 |
| 24 | Rita Varnyu | varnyurita@gmail.com | 4 | General Inquiry / SupportRefund RequestSubscription Cancellation | #1 #2 #3 #4 |
| 25 | 김재영 | jaeyoung@etri.re.kr | 4 | Refund RequestSubscription Cancellation | #1 #2 #3 #4 |
| 26 | Muhammed Salar | apomuhammedsalar2@gmail.com | 4 | Subscription CancellationBilling & Payment IssueGeneral Inquiry / Support | #1 #2 #3 #4 |
| 27 | 오롯한 | orothaninc@gmail.com | 4 | Refund RequestCredit IssueGeneral Inquiry / Support | #1 #2 #3 #4 |
| 28 | 강승훈 | kkanju21c@icloud.com | 4 | Refund RequestSubscription CancellationGeneral Inquiry / Support | #1 #2 #3 #4 |
| 29 | 황수민 | sksumin1996@gmail.com | 4 | Refund Request | #1 #2 #3 #4 |
| 30 | 이준규 | kittyboy72@naver.com | 4 | Refund RequestBilling & Subscription InquirySubscription Cancellation | #1 #2 #3 #4 |
🎫 All Tickets
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| Date | Title | Theme | Product(s) | Customer | Status | Link |
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